Submit Ticket

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

Please submit a ticket here: Submit Ticket

Alternatively you can email us at one of the following departments:

Departments Issues Handled

Support & Technical Issues:
Open a Support Issue

Alert Site down, broken CGI scripts, Network Issues, FTP/uploading problems, control panel issues.

Billing & Accounts:
Open a Billing Issue

Enable/Disable SSH, Billing Issues, Plan Upgrades, Purchase Add-ons, Suspension Notices, Domain Name Issues, Account Login Problems.

Pre-Sales Questions:
Contact Our sales department

All pre-sales enquiries.

Webmaster & Misc Issues:
Contact the webmaster

Report Site issues/mistakes. Inform us of SPAM abuse, Copyright infringment, illegal activity or any other miscellaneous issues here.

After-Sale Support:
Contact Our sales departmentt

Contact us here to upgrade/downgrade accounts, order SSL certificates, park or point domain names, add DNS nameservers, cancel accounts, update credit card details and more.